Hotels are always in Public eye and are usually the first line of Customer service for a lodging property in connection with Hospitality Industry. Their attitude and behavior greatly influence the impressions of the Public about their establishment.
 In order to have more attention towards public, they need lot of computerization to take care of the routine computational works which normally consumes most of the times. By providing appropriate assistance for their computational needs, they will get ample time to focus on client satisfaction. Swagath includes everything that you look for and may find in a best of class Front Office software for hotels.
The special feature of this software which is not feasible in Manual system includes Alerts on Visitor messages, Calls receipts & tracking grievances towards the closure, etc.
Swagath is the most important module which caters to the operations of Front desk. It performs variety of services for guests of hotels. This registers arrival of guests, assign rooms and check out guests at the end of their stay.
It also keeps records of room assignments and other registration related information. When the guests check out, it prepares reports, with detailed information charges and processes the corresponding payments.
Swagath is used by Hotel businesses to organize their day to day room bookings, Checkin, leaving to run their business.

It comprises of features for Room Booking, Checkin, checkout, Room extension, Room rent posting, service billing, Room billing, maintaining room state, producing management reports, maintaining a maintenance schedule and customer invoicing schedule.
This module is mainly interfaced to FinAcc (Finance & Accounts) and Caffi (Point of Sales) module. This module helps to manage the front desk‘s complex operations quickly, thus saving time and costs.

The reports that are generated includes checkin details, Room reservation & cancellation, Blocking & releasing details, Bill on hold report, Account head wise, etc. Apart from all Room related transactions, the following special aspects are also carried out

This tailor made package provides complete solution for better Front Office Management in terms of Accuracy in timings giving enough time to the Front office staff to concentrate and spend all their energy in Public relations and other PRO related activities. Also this package works in tandem with Care Point (House Keeping) module complementing one another.